Listener, initiator, translator, networker.

JAN DIETRICH, Customer Relations Director

At PLEXGROUP, Jan Dietrich is responsible for customer contact. He has been working with us since 2013, reason enough to introduce him. PLEX is working on the future of brands. Jan keeps an eye on the processes of companies that PLEX is working on.

As a product designer, he fits well into the team! In addition to his passion for communication, he brings deep insights into industrial research and manufacturing, as well as a good feel for the user and user experience. It is he who confronts companies with questions: 

  • Which communication strategy can counter the strengthening of competitors?
  • What does a contemporary appearance have to do with the quality perception of a brand?
  • How can employees be persuaded to adapt familiar structures to the future?
  • How can knowledge be retained in the company?
  • How can you convince junior staff and specialists that a company represents an interesting perspective for cooperation?

The answers to these questions are usually complex, time-consuming and cost money. The challenge is therefore to find the right agency to help find the right solution. To make this search easier for our customers, we have Jan Dietrich, our Customer Relations Director, at PLEX.